• Unit 31, Ninth Avenue, Centrum One Hundred, Burton-on-Trent, DE14 3JZ, United Kingdom
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Privacy Notice

1. Introduction

Prep4Less Ltd (“Prep4Less”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information we collect and process.

This Privacy Notice explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quotation, open an account or use our fulfilment services.

This notice applies to customers, potential customers, website visitors, suppliers and other individuals who interact with Prep4Less.

2. Who We Are

Prep4Less Ltd is the data controller responsible for the personal information processed under this Privacy Notice.

Company name: Prep4Less Ltd
Trading address:
Unit 31, Ninth Avenue
Centrum One Hundred
Burton-on-Trent
DE14 3JZ
United Kingdom

Email: [email protected]
Telephone: 07366 591112

If you have any questions about this Privacy Notice or how we handle your information, please contact us using the details above.

3. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide Directly

When you contact us, request a quote, complete an onboarding form or communicate with our team, we may collect:

Personal details

  • Full name;
  • Job title or role;
  • Email address;
  • Telephone number;
  • Business name;
  • Business address;
  • Website address.

Business information

  • Company registration details;
  • VAT information;
  • Sales channels;
  • Product categories;
  • Inventory information;
  • Order volumes;
  • Service requirements;
  • Operational requirements.

Account and onboarding information

When opening an account, we may collect:

  • Legal company details;
  • Billing information;
  • Authorised contacts;
  • Purchase order requirements;
  • Service agreements;
  • Compliance information;
  • Delivery and inventory instructions.

4. Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address;
  • Browser type;
  • Device information;
  • Operating system;
  • Website usage information;
  • Pages visited;
  • Interaction with website features.

This information may be collected through cookies and similar technologies. Please see our Cookies Policy for more information.

5. How We Use Your Information

We use personal information for the following purposes:

Providing quotations and services

We may use your information to:

  • understand your fulfilment requirements;
  • prepare quotations;
  • assess service suitability;
  • manage customer accounts;
  • provide Amazon FBA preparation, fulfilment, storage and returns services;
  • communicate about your services and requirements.

Customer communication

We may use your information to:

  • respond to enquiries;
  • provide updates;
  • request additional information;
  • manage service communications.

Account management

We may use your information to:

  • complete onboarding;
  • manage billing;
  • maintain service records;
  • process operational instructions.

Website improvement and marketing

Where permitted, we may use information to:

  • improve website performance;
  • understand visitor behaviour;
  • measure marketing effectiveness;
  • send relevant business updates.

You can unsubscribe from marketing communications at any time.

6. Lawful Basis for Processing

Under UK data protection law, we process personal information using the following lawful bases:

Contract

We process information where it is necessary to:

  • provide quotations;
  • enter into service agreements;
  • deliver fulfilment services;
  • manage customer accounts.

Legitimate interests

We may process information where it is necessary for our legitimate business interests, including:

  • responding to enquiries;
  • improving our services;
  • managing business relationships;
  • protecting our website and systems.

Consent

Where required, we rely on your consent for activities such as:

  • marketing communications;
  • optional cookies;
  • certain tracking technologies.

You may withdraw consent at any time.

Legal obligations

We may process information where required to comply with legal or regulatory obligations.

7. Sharing Your Information

We may share personal information with trusted third parties where necessary to operate our business.

These may include:

  • courier and delivery partners;
  • technology providers;
  • website hosting providers;
  • payment providers;
  • accounting providers;
  • professional advisers;
  • analytics and marketing providers.

We only share information where necessary and expect service providers to protect personal information appropriately.

We do not sell personal information to third parties.

8. International Transfers

Some service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

These safeguards may include:

  • adequacy decisions;
  • approved contractual protections;
  • other recognised transfer mechanisms.

9. How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes it was collected.

Retention periods depend on:

  • the type of information;
  • legal requirements;
  • contractual obligations;
  • business requirements.

10. Keeping Your Information Secure

We take appropriate technical and organisational measures to protect personal information against:

  • unauthorised access;
  • accidental loss;
  • misuse;
  • alteration;
  • disclosure.

Access to personal information is limited to people and providers who need it for legitimate business purposes.

11. Your Data Protection Rights

Under UK data protection law, you may have the right to:

Access

Request a copy of the personal information we hold about you.

Correction

Ask us to correct inaccurate or incomplete information.

Erasure

Request deletion of your information where there is no valid reason for us to continue processing it.

Restriction

Ask us to restrict how we use your information in certain circumstances.

Objection

Object to certain types of processing, including direct marketing.

Data portability

Request your information in a structured, commonly used format where applicable.

Withdraw consent

Withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details below.

12. Complaints

If you believe we have not handled your personal information correctly, please contact us first so we can investigate and resolve your concern.

You also have the right to complain to the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

The ICO regulates data protection compliance in the UK.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy notices before providing personal information.

14. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect:

  • changes to our services;
  • changes in how we process information;
  • legal or regulatory requirements.

The latest version will always be available on this page with the updated date shown at the top.

15. Contact Us

If you have questions about this Privacy Notice or how we process your personal information, contact:

Prep4Less Ltd
Unit 31, Ninth Avenue
Centrum One Hundred
Burton-on-Trent
DE14 3JZ
United Kingdom

Email: [email protected]
Telephone: 07366 591112